SmithGeiger has noticed an increasing number of stations using voting on-air and online/social to connect with their audiences. When used correctly, interacting with the audience can have some significant benefits. When done poorly, such on-air surveys can damage the brand, the newscast and the digital success of the station.
There are six reasons we’ve identified to consider interactive voting tools:
1. Revenue – If stations can sell the concept to local advertisers and make money, that is reason enough to consider using this tool day after day on multiple platforms. That said, stations have to know how to do it well. If a station makes a few dollars but ruins a quarter hour rating day after day with poor execution of on-air questions/contests, it can cost a station money in the long run.
Recommendation: Discuss where such interactives will appear and how often before sales is engaged to sell any voting presentations. SmithGeiger can provide additional recommendations on what content and concepts work best across screens.
2. Page Views – If stations do on-air voting and point to the website for the voting effort, it can lead to increased traffic to the website. That can be a place of sponsorship mentions, but it can also be a source of additional revenue from ads in the page beyond the sponsor mentions, not to mention additional clicks to the website from the voting page.
Recommendation: Look at the voting experience like a viewer each time such is used on-air and see if the digital team can embed videos or point to related videos and other links. The vote page should be a recirculation engine to other content if at all possible…come to vote and stay for another piece of content.